How do I message my in progress applicants?

From the submissions table, click on "In Progress" at the top of the screen. Next, expand the results per page so you include all your applicants on the page.

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Check the box that appears to the left of the applicant(s) you would like to message OR select all by clicking the box at the top of the column. Then, click "Group Actions" button that appears at the bottom of the screen and select the "Message" option.

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Notes: 

  • Only Account Owner and Program Manager permission levels allow for messaging. 
  • When sending a bulk message, all applicants are automatically blind copied. This means that applicants cannot see other applicants who received the message.
  • Messages automatically appear to come from the PROGRAM, not an individual. If you would like an applicant to have your personal e-mail, name or other contact information, please type it in the message field.
  • You can save your message as a template to re-use as more potential applicants start applications.

 

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