Guidelines for Recommenders and References

When an applicant lists you as a recommender or reference on their application, it triggers an email notification that is sent to you immediately upon submission by the applicant. Sometimes, these messages can appear in your spam or junk folder, so please be sure to check those areas if you think you should have received an email, but have not yet.

Once you receive the email, click the green button that reads “Submit Documentation.”

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The link in the email will take you to a page where you can upload the letter of recommendation/reference (other required documents) and/or provide your answers to the questions about the applicant.

Once there:

1) Click within the gray box that reads “Click here to attach media.”

 

2) This will trigger a popup modal to appear. Click within the gray box that reads “Click to Upload Media” to pull up your document finder. If you have previously uploaded recommendation documents via Acceptd, thumbnail images of those previous documents will appear. Please do not worry about those and proceed accordingly.

Please have your document ready to be uploaded. Our system accepts the following formats: .pdf, .ps, .doc, .docx, .ppt, .pps, .pptx, .xls, .xlsx, .opt, .sxw, .odp, .sxi, .ods, .sxc, .rtf.The file can be up to 250 MB.

3) Select the document you wish to attach and it will begin to upload. When the upload is complete the file will need to process.

 

Once the file begins processing, you can click the gray “Submit” button at the bottom of the screen.

Once you submit, you will see the following confirmation screen. If for any reason you need to resubmit, you are able to by clicking the “Resubmit” link at the bottom of the page.

 

Should you experience any difficulties, please get in touch with support@getacceptd.com.

 

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