Here are a few helpful troubleshooting tips when uploading media!
- If using Wifi, try switching to a wired Internet connection by plugging into a router. Sometimes Wifi in general can be an unstable connectivity.
- We suggest using Google Chrome as your browser as it works well with our site: https://www.google.com/intl/en/chrome/browser/
- Be sure not to navigate away from the page when you are uploading as this could cause a file to not fully upload.
- Once your media is uploaded, it will start processing. Once the processing has begun, you can navigate away from the screen.