How do I message applicants?

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Messaging is an efficient way to communicate with your applicants within Acceptd! You can also message your In-Progress applicants to motivate them to submit their materials!

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If you are messaging more than 50 applicants at once, be sure to expand the number of applicants per page by using the dropdown found at the bottom of the page. 

 

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From the submissions table, check the box that appears to the left of the applicant(s) you would like to message. Then, click the green Group Actions button that appears below the table, then click Message.

  • Only Account Owner and Program Manager permission levels allow for messaging. 
  • You can message Submitted and In Progress applicants using this method.
  • To send messages to multiple applicants, check the boxes next to the applicants you would like to message then select the Group Actions button that appears and select Message. To select all applicants, select the checkbox at the top of the column. When sending a bulk message, all applicants are automatically blind copied. This means that applicants cannot see other applicants who received the message.
  • Messages automatically appear to come from the Program, not an individual. If you would like an applicant to have your personal email, name or other contact information, please type it in the message field.

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For applicants who have already submitted their applications, you can also message them individually from the Messages tab in their application.

 

Notes

  • Only Account Owner and Program Manager permission levels allow for messaging. 
  • When sending a bulk message, all applicants are automatically blind copied. This means that applicants cannot see other applicants who received the message.
  • Messages automatically appear to come from the PROGRAM, not an individual. If you would like an applicant to have your personal e-mail, name, or other contact information, please type it in the message field.
  • You can save your message as a template to re-use as more potential applicants start applications.

 

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