Frequently Asked Questions

Summer 2021

• Key Areas to update during Account Re-Setup for your new application cycle
• Organization Settings
• How do I update my landing page?
• How do I update a program's guidelines?
• How do I change an open date/deadline?

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AuditionRoom

AuditionRoom Setup

• Getting started with AuditionRoom
• AuditionRoom User Types
• Creating Lobbies
• Creating Rooms
• AuditionRoom FAQs
• Conducting an AuditionRoom Test

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AuditionRoom for Moderators

• Getting started as a Moderator
• Lobby Basics (for Moderators)
• Managing the Lobby Meeting
• The Auditionee Experience & Troubleshooting
• Managing the Audition Schedule
• Sending a Lobby Announcement

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AuditionRoom for Ambassadors

• Getting started as an Ambassador
• Lobby Basics (for Ambassadors)
• Serving as a Co-Host in the Lobby Meeting
• The Auditionee Experience & Troubleshooting
• Sending a Lobby Announcement

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AuditionRoom for Lead Adjudicators

• Getting Started as the Lead Adjudicator
• Running Auditions
• Entering Split Screen Mode

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AuditionRoom for Adjudicators

• Joining AuditionRoom as an Adjudicator
• Making the Most of AuditionRoom
• Making the Most of Zoom
• Entering Split Screen Mode

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AuditionRoom Training Recordings

• Training Recordings (February 2021)

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Account Owners & Program Managers

Managing My Account (Account Owners & Program Managers)

• Account Owner Orientation
• Partner Basics Guide
• How do I log into my account? (Account Owners & Program Managers)
• How do I change my password? (Account Owners & Program Managers)
• What if I lose or forget my password? (Account Owners & Program Managers)
• How do I change my name and email address? (Account Owners & Program Managers)

See all 13 articles

Managing My Organization

• Video Tutorial: Managing Users
• What are the different administrative permission levels on Acceptd?
• How do I add users?
• How do I update a user's permission level?
• How do I reset a user's password?
• How do I assign programs to my users?

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Managing My Program(s)

• How to run the Cycle Change Wizard
• Video Tutorial: Program Details
• How to create Guideline Templates
• How do I bulk update my program details?
• How do I update a program's confirmation message?
• What is the difference between the deadlines?

See all 23 articles

Managing Submitted Applications

• Video Tutorial: Creating Views
• How do I add or remove columns?
• How do I sort columns and filter my data?
• How do I search for a specific criteria?
• How do I adjust my columns and save my table view? (Program Managers & Account Owners)
• How do I create a default table view? (Account Owners & Program Managers)

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Supporting My Applicants

• How do I allow applicants to submit additional media or make changes to their submitted application?
• How do I allow an applicant to submit after the deadline?
• How do I edit an application on behalf of an applicant?
• How do I replace an applicant's media file?
• How can I view the applicant experience?
• File Size, File Type, and Upload Tips

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Messaging

• How do I message applicants?
• What are template fields?
• How do I create a message template?
• What is the difference between the messaging tabs?
• How do I add or remove users from a messaging thread?
• What do the checkmarks mean next to my messages?

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Adjudication

• Video Tutorial: Managing Adjudication Details
• Video Tutorial: Managing Rating Scales
• How to create and assign Rating Scales
• What are the different types of rating scales?
• What are final decisions?
• What are the Recommendation Buttons?

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Scheduling

• Scheduling Video Tutorial + Guide: How It All Works
• Scheduling Guide
• What are groups, sessions, and slots?
• How do I create a Group and Session?
• How can I access my schedule?
• How do I use the timeslots table?

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Navigation Refresh (Account Owners & Program Managers)

• Navigation Refresh Walkthrough for Account Owners & Program Managers
• Trouble Logging In (Account Owners & Program Managers)
• Account Owner & Program Manager Homepage
• Organization Menu (Account Owners)
• Programs Menu (Account Owners and Program Managers)
• Submissions Menu (Account Owners and Program Managers)

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The Recruitment Network

• Recruitment Guide
• Recruit Messaging Tips
• What if I message someone who already submitted or started an application to my program?
• How do I know who I have messaged already in the Recruitment Network?

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Reviewers

Managing My Account (Reviewers)

• How do I log in? (Reviewers)
• What if I lose or forget my password? (Reviewers)
• How do I change my password? (Reviewers)
• How do I change my name or email address? (Reviewers)
• How do I change my default organization? (Reviewers)
• How do I switch between multiple organizations? (Reviewers)

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Viewing the Applications

• Video Tutorial: Reviewer Basics
• Reviewer Guide
• Why can’t I see all of the information in the application?

See all 3 articles

Ratings and Comments

• How do I edit my ratings?
• How do I add My Rating to the Submissions Table?
• How do I input ratings or scores?
• How do I input comments?
• How do I make recommendations/decisions?

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Sorting/Filtering Data

• How do I use the timeslots table? (Reviewers)
• How do I create a default table view? (Reviewers)
• How do I keep track of my adjudication progress? (Reviewers)
• How do I adjust my columns and save my view? (Reviewers)

See all 4 articles

Navigation Refresh (Reviewers)

• Navigation Refresh Walkthrough for Reviewers
• Trouble Logging In (Reviewers)
• Reviewer Homepage
• Submissions Menu (Reviewers)
• Schedule Menu (Reviewers)

See all 5 articles